FAQ

1. NEW TO MNSTR?

  • BE SURE TO ARRIVE 10 MIN EARLY TO GET SITUATED AND SET UP PROPERLY.
  • LAST MIN ARRIVAL MEANS NO TIME TO SET UP AND ENJOY THE RIDE.
  • LATE ENTRY IS NOT GRANTED AT START TIME
  • YOU WILL NEED CYCLE SHOES. DONT WORRY WE RENT THEM FOR $2, OR BRING YOUR SPD/DELTA/LOOK SHOES.
  • LET YOUR INSTRUCTOR KNOW YOU'RE NEW SO THEY CAN SET YOU UP AND EXPLAIN THE RIDE.
  • NO THE MONSTER CYCLE IS NOT SCARY ... BUT YES WE ARE AN UNAPOLOGETIC, UNCENSORED RIDE. YOU WILL HEAR EXPLICIT LANGUAGE AND MOST LIKELY SEE SOME BAD ASS MUSIC VIDEOS.

 

2. LOCKERS + FACILITES

  • LOCKER ROOMS ARE UNISEX WITH AUTOMATIC LOCKERS, FILTER WATER BOTTLE FILLING STATION & BLOW DRY BAR AREA.
  • EACH LOCATION HAS TWO PRIVATE SHOWER ROOMS, TWO RESTROOMS, & TWO CHANGING ROOMS
  • TOWELS AND FULL AMENITIES ARE PROVIDED.

 

3. SHOES + WATER

  • ALL RIDERS MUST CLIP IN TO RIDE.
  • CYCLE SHOES ARE AVAILABLE TO RENT AT CHECK IN FOR $2 OR YOU MAY BRING YOUR OWN.
  • OUR SCHWINN BIKES ACCEPT SPD/DELTA/LOOK CLIPS.
  • FILTERED WATER BOTTLE FILLING STATION IS PROVIDED IN LOCKER AREA OF DISPOSIBLE FIJI WATER IS FOR SALE.

 

4. SWITCHING BIKES

  • IF YOU WISH TO SWITCH YOUR BIKE NUMBER PLEASE EMAIL INFO@THEMONSTERCYCLE.COM OR ASK AT CHECK IN.
  • WE'LL DO OUR BEST TO ACCOMMODATE YOU.

 

5. CANCELLATION + LATE POLICY

  • CANCELLATIONS MUST BE MADE ONLINE 24 HOURS IN ADVANCE. NO EXCEPTIONS.
  • ARRIVE 10 MIN EARLY TO CHECK IN & SET UP.
  • BIKES WILL BE GIVEN AWAY TO THE WAITLIST 5 MIN PRIOR TO CLASS.
  • LATE ENTRY IS NOT GRANTED AT START TIME.