FAQ

1. NEW TO MNSTR?

  • BE SURE TO ARRIVE 10 MIN EARLY TO GET SITUATED AND SET UP PROPERLY.
  • LAST MIN ARRIVAL MEANS NO TIME TO SET UP AND ENJOY THE RIDE.
  • LATE ENTRY IS NOT GRANTED AT START TIME 
  • YOU WILL NEED CYCLE SHOES. DONT WORRY WE RENT THEM FOR $2, OR BRING YOUR SPD/DELTA/LOOK SHOES.
  • LET YOUR INSTRUCTOR KNOW YOU'RE NEW SO THEY CAN SET YOU UP AND EXPLAIN THE RIDE.
  • NO, THE MONSTER CYCLE IS NOT SCARY ... BUT YES WE ARE AN UNAPOLOGETIC, UNCENSORED RIDE. YOU WILL HEAR EXPLICIT LANGUAGE AND MOST LIKELY SEE SOME BAD ASS MUSIC VIDEOS.
  • WE HAVE DIFFERENT THEMES, MUSIC STYLES, AND INSTRUCTORS FOR EVERYONE. KNOW BEFORE YOU BOOK. LOOK AT THE SCHEDULE FOR THEMES YOU MAY LIKE AND CHECK OUT THE INSTRUCTOR PAGE  TO MAKE SURE YOUR INSTRUCTOR PLAYS THE TYPE OF MUSIC YOU WANT.
  • WE ARE A MUSIC VIDEO RIDE, THERE WILL BE VISUALS, STROBING LIGHTS, BLACK LIGHTS, DARKNESS AND A LOUD SOUND SYSTEM. EAR PLUGS ARE AVAILABLE AT THE CHECK IN DESK.
  • ANY OTHER QUESTIONS EMAIL US OR CALL US!  INFO@THEMONSTERCYCLE.COM

 

2. LOCKERS + FACILITES

  • LOCKER ROOMS ARE UNISEX WITH AUTOMATIC LOCKERS, FILTER WATER BOTTLE FILLING STATION & BLOW DRY BAR AREA.
  • EACH LOCATION HAS TWO PRIVATE SHOWER ROOMS, TWO RESTROOMS, & TWO CHANGING ROOMS
  • TOWELS AND FULL SHOWER AMENITIES ARE PROVIDED.
  • EAR PLUGS, HAIR TIES, GUM COMP AT CHECK IN.

 

3. SHOES + WATER

  • ALL RIDERS MUST CLIP IN TO RIDE.
  • CYCLE SHOES ARE AVAILABLE TO RENT AT CHECK IN FOR $2 OR YOU MAY BRING YOUR OWN.
  • OUR SCHWINN BIKES ACCEPT SPD/DELTA/LOOK CLIPS.
  • FILTERED WATER BOTTLE FILLING STATION IS PROVIDED IN LOCKER AREA
  • FIJI WATER IS ALSO AVAILABLE FOR SALE.

 

4. OPEN SEATING

THE MNSTR CYCLE HAS NO ASSIGNED SEATING. THE EARLIER YOU COME THE BETTER SEAT YOU CAN SELECT WITH YOUR FRIENDS. 

TOWELS AND WEIGHTS ARE ALREADY ON YOUR BIKE WHEN YOU ARRIVE UNLESS YOU ARE HANDED IT DURING CHECK IN.

CLASS DOORS OPEN AS EARLY AS 15 MIN PRIOR TO CLASS AND/OR AS LATE AS 5 MINUTES. 

CLASSES START PROMPTLY ON THE HALF HOUR.

ONCES THE DOORS ARE CLOSED NO LATE ENTRY IS ALLOWED FOR SAFETY AS WELL AS THE EXPERIENCE OF EVERYONE ELSE READY TO RIDE.


 

 

5. CANCELLATION + LATE POLICY

  • CANCELLATIONS MUST BE MADE ONLINE 12 HOURS IN ADVANCE. NO EXCEPTIONS.
  • ARRIVE 10 MIN EARLY TO CHECK IN & SET UP.  
  • BIKES WILL BE GIVEN AWAY TO THE WAITLIST 5 MIN PRIOR TO CLASS.
  • LATE ENTRY IS NOT GRANTED AT START TIME.
  • IF YOU MISS YOUR CLASS WE CAN CHECK YOU IN OR OFFER YOU A SAME DAY ONLY STANDBY CLASS IF ROOM IS AVAILABLE.

 

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